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How to Configure DNS Settings in Exchange Server 2019

In this article, we will guide you through configuring DNS settings in Exchange Server 2019. For this setup, internal DNS servers will hold a copy of the external namespace. This approach involves cloning the external DNS records to the internal DNS server with minimal adjustments to Exchange records. Internal users will utilize these records for internal communication

How to Set Up a Forward Lookup Zone in DNS Manager

  1. Open DNS Manager:
    • On your Active Directory DNS server, open DNS Manager.
  2. Create a New Forward Lookup Zone:
    • Right-click on Forward Lookup Zones and select New Zone.
    • Click Next to proceed with the New Zone Wizard.
  3. Select Zone Type:
    • Choose Primary Zone (default option) and click Next.
    • For Zone Replication Scope, select To all DNS servers in this Active Directory domain and click Next.
  4. Enter Zone Name:
    • In the Zone Name field, enter your external domain name (e.g., jamiltech.com).

Select Don’t allow dynamic updates since we will manually create all records. Click Next and then Finish.

Configure DNS settings

Click next

Welcome to the new zone wizard

For default settings, click next.

New zone wizard zone type

Choose Next

Active directory zone replication scope

In the zone name field, enter the external domain name (my external domain is jamiltech.com)

Zone name

Select Don’t allow dynamic updates. We will manually create all the records in this zone, so click next.

New zone wizard dynamic update

Select finish

Completing the new zone wizard

How to Add a Host (A) Record in DNS Manager

  1. Expand Forward Lookup Zones:
    • Right-click on your external domain (e.g., jamiltech.com) and select New Host (A or AAAA).
  2. Enter Host Details:
    • In the Name field, enter the name for your certificate.
    • In the IP Address field, enter the internal IP address of your Exchange server (e.g., 192.168.121.201).
    • Click Add Host.
  3. Confirm Record Creation:

A message will appear stating, “The host record was created successfully.” Click OK.

Configure DNS settings

In the name field, enter the name on your certificate.
Under the IP address field, enter the internal IP of your Exchange server.
For example, it is 192.168.121.201
Click Add Host.

Add new host DNS manager

“The host record was created successfully.”
Click ok.

The host record was successfully created

How to Create an Alias (CNAME) Record

  1. Create a New Alias:
    • Right-click on your external domain (e.g., jamiltech.com) and select New Alias (CNAME).
  2. Enter Alias Details:
    • In the Alias name field, enter the alias (e.g., autodiscover).
    • Click Browse to select the target host.
  3. Select Target Host:
    • Browse and select the target host. For example, select your Exchange server or other appropriate service.

Click OK to complete the alias creation.

Configure DNS settings

In the alias, the name field enters a name (autodiscover) for the certificate and then clicks browse.

New resource record alias (CNAME)

Choose your DNS server.
Forward lookup zones
Your external domain (jamiltech.com)
Select Mail, and then click OK.

Browse FQDN target host

Click ok

New resource record CNAME

How to Create a Mail Exchange (MX) Record

After adding the MX record, ensure it reflects the correct mail server settings.

Create a New MX Record:

Right-click on your external domain (e.g., jamiltech.com) and select New Mail Exchange (MX).

Enter MX Record Details:

Click Browse to select your DNS server and domain.

Enter the Exchange server name and click OK.

Complete MX Record Setup:

Configure DNS settings

Click browse

New resource record Mail Exchange

Select your DNS server.
Forward lookup zones
External domain (jamiltech.com)
Select Mail, and then click OK.

Browse FQDN mail server

Enter the exchange server name, and then click OK.

New resource record Mail Exchange (MX)

After creating records,.

Configure DNS settings

Verification and Testing

  1. Verify DNS Records:
    • Use the Command Prompt to verify the host records. Run commands like nslookup to check if the records resolve correctly.
  2. Test Internal Services:

Check that you can access Autodiscover and the Outlook Web App internally. For example, navigate to https://mail.jamiltech.com/owa in a web browser. You may see a certificate error, but you should reach the login page and be able to log in.

Nslookup command prompt

By following these steps, you will have successfully configured DNS settings for Exchange Server 2019, ensuring that internal users can access email and related services smoothly. For more detailed information.

Related: How to Backup and Restore Exchange Database

Refer to this article for more detail about DNS settings in Exchange Server.

Jamil
Jamilhttp://jamiltech.com
A Professional Technology Blog Writer | An energetic professional with more than 20+ years of rich experience in Technology, Planning, Designing, Installation, and Networking.
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